Hangzhou Songqi Machinery Electrical Co.,LTD
zhen Cheng (Marketing center general manager)
Zhejiang hangzhou xiaoshan xintang industrial park
Loose battery enterprise technical force is abundant, the company since its establishment in order to provide first-class service, providing customers with comprehensive, timely and quality services.There are a number of rich theory and practical experience of technical personnel to provide clients with thoughtful technical support.
From the theoretical guidance to the site communication, we will make you satisfied.
Technical service "network"
(1) 24-hour hotline service, set up the national customer service hotline (400 & ndash; 6660 & ndash; 6660), customers can at any time direct telephone contact technical personnel, consulting products, seek technical guidance。
(2) In the case of customer needs, the company will provide on-site technical service for the customer.Site installation and debugging for the user, solve all the problems on customer, product maintenance training to users at the same time.
(3) Panasonic make full use of the lNTERNET to provide customers with more convenient technical support services, customers can directly understand the product information on the Internet, download the relevant data, as well as the technical problems in & otherCustomer feedback & throughout;Column to tell us, we will be in the first time for the customer troubleshooting, solve the problem.
(4) Technology training seminars will be held is not regularly for the customer technical special training lectures, technical seminar.Panasonic's technical staff will put their own practice experience, research and development experience with the customer communication, at the same time to provide customers with new product technology development.
(5) Telephone visit panasonic technical service centers all over the country will be regularly or not regularly visit customers by telephone, ask the customer the product usage, to help customers find problems, and solve the problem in time.
(6) Customers visit the company technical support staff will regularly or irregularly to customer site visits, help users, debugging and maintenance for products answer user questions, provide on-site technical consultation.
Brand is made by heart, we attentively treat every product technology, our demand for each different service object, so that their identity, interest hobby, when some of the factors of personal experience to make each service.
Cultural creating brand, win customers and win the market and win the future, an extension of the exquisite technology, service, is to create one hundred enterprises and the key to brand in one hundred.